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Frequently Asked Questions - Sitebuilders

Technical questions

Since Sept. 2020 it is no longer necessary to create multiple accounts.

You can add multiple properties to your existing account.

It’s very simple:

  • open an account if you haven’t already done so.
  • You will receive the login name and password by email.
  • Log in with the data from the mail: https://cmsinsite.com/login
  • Click in the overview on ‘add application’ and choose an additional cmsinsite.com.
  • The additional application will be added to the overview.
  • You can now manage multiple applications from one account.

Save your login name and password so you can make any changes later.

Please check the following steps:

  • you’re looking in the right country?
  • You have completed all the steps to add your property?
  • have you been able to publish your registration (the last step)?
  • you got the message that your property has been added and no error messages?

Then you are probably looking at an old version of our site.
Your browser contains a buffer memory (cache) that makes copies of the sites you visit.

You can try if the key combination Control+Shift+R works (this will refresh the cache).
Keep the Ctrl and Shift keys pressed simultaneously and Then briefly press the R key.

Otherwise try the following link (it bypasses the cache):
Place ?nocache=true behind the address of the site.

Still no success?
Open https://cmsinsite.com in the ‘incognito/private window’ mode of your browser.

The link back is a normal link, the creation is just like the other links on your website.
How that works depends on the method used to maintain/build your website.

If you work directly in HTML code or use WordPress, or Wix, or Weebly, or Jimdo or Squarespace we have custom instructions. If you are logged in, click on HELP at the last step and click on the method used.
If you have any problems, please let us know which step is the problem.

If you are using another method to maintain your website; If you can provide us with the internet address of your method, we can explain how to include a link in your case.

If you can’t figure it out, you can click the FEEDBACK button and ask for support. Please provide us with an error message, if any.

Alternatively, you can consider a PLUS or EXTRA entry (e.g. 14.95 ex VAT per year), No link back is required and you benefit from one of the other advantages. When you are logged in you can click on the Upgrade account button at the bottom of the screen, and opt for an upgrade (then you keep the data already entered).

On your site you can also use HTML code in almost all fields.
(More information can be found at: https://www.w3schools.com/html)

If you find HTML too complicated:
You can also use MARKDOWN codes, which is simpler than HTML.

Example:
Make text bold: Place ** directly in front of and directly behind the text.
Forcing a new line: place two spaces

A simple explanation of Markdown can be found at:
https://wikipedia.org/wiki/Markdown

Please note: javascript cannot be included due to technical reasons.

Some photos are less suitable to put in the overview (We need to find a middle way to display all the different formats of photos evenly).

It is best to try a different photo by pressing the black EDIT PHOTO again. button at the bottom of the photo.

Tips and tricks:

  • use landscape photos for an overview (on the minisite you can also add portrait photos).
  • Use the largest photos you have - we automatically resize the photo before you send it.
  • garbage in = garbage out, in other words, a bad photo never gets prettier or better.

You’re probably looking at an old version of our site.
Your browser contains a buffer memory (cache) that makes copies of the sites you visit.
You can be the first to try if the key combination Control+Shift+R works.
Keep the Ctrl and Shift keys pressed simultaneously and Then briefly press the R key.

For your information: Above concerns the cache on YOUR computer, the other visitors of the site are not affected by this.

If you still see obsolete information after that you will see that because of buffer memories on our servers, these are automatically created every 4 hour emptied. So it’s best to try again later.

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